Tuesday, September 29, 2009

Repeat, threepeats; Loyalty and trust

They say that imitation is the highest form of flattery, but I choose to differ. I think repeat customers are. I am thrilled to find out that any customer got everthing they expected when they purchased an item, but I am especially happy when they liked it so much they come back for more!

If only they knew how that pushes me to try to come up with new and different style, color combos, and also to make sure everything that goes out the door is going to be a great experience when they open the package. New customers are always welcome, but special thanks to those for whom loyalty and satisfaction has brought them back again (and sometimes, again...)

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